Step 2: Inspection and Water Damage Assessment
Our Water Damage Restoration Process
After the initial phone call for a water damage emergency, our trained staff sets up an inspection with one of our excellent project managers. Our project manager will begin with a detailed inspection of your property that includes a damage assessment. At this point, our staff tries to determine the scope of the damage so we can develop a plan of action. Our project manager will schedule a crew to begin work at a convenient time for you. If there is standing water on your property our team will begin extracting immediately to keep the damage from getting any worse.
Identify and Stop the Water Source
We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.
- Stop the Source
- Check for Contaminated Water
Identify the Type of Water
We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.
- Category 1: "Clean Water"
- Category 2: "Gray Water"
- Category 3: "Black Water"
Survey the Extent of the Water Damage and Inspect the Premises
We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.
- Survey Damage
- Complete Safety Inspection
Move or Block Furniture
We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
- Block Furniture