What our Customers say...

Water Damage Testimonials

This company really helped me out when I needed it most. I had a toilet break upstairs a couple of months ago and it ended up running for a while before I came home and noticed it. SERVPRO of Carlsbad responded quickly, even though I had to call them out in the middle of the nite. It was a pain to have all that disruption in my house, but SERVPRO of Carlsbad made things as easy as possible for me.

We used this company to clean-up smoke damage right after the big fires in San Diego County last year. They were really fast to respond, quick to get everything approved by my insurance company, and completed the cleaning in a reasonable amount of time. The best part about their services was that they even had a meeting with me on the final day to make sure I was totally satisfied with their work and they dealt with billing my insurance company directly, which saved me the hassle.

They knew exactly what they were doing and didn't miss a step in removing the water and preventing further damage to the structure or contents. They were quick, efficient and respectful of my home. Throughout the process they kept me informed of what steps would be taken and what courses of action were available.

Fast and timely service! We had a flood in our home and had SERVPRO of Carlsbad provide water damage remediation services. They dried our unit completely, arrived on time and we were always kept in the loop about each step of the process. I would definitely recommend SERVPRO of Carlsbad for any emergency home remediation needs.

I am so grateful for the extremely prompt and professional service from SERVPRO. When my entire office was flooded their prompt response prevented more extensive damage including no drywall damage. Truly grateful for the skill and patience from the entire staff. Being a health professional, the possibility of mold was high and I believe their knowledge of water monitoring and proper drying prevented what could have been a catastrophe. Thank You!

We had a catastrophic plumbing failure on the second floor of our new home. Flooded both levels. Walls ruined, ceilings destroyed, carpet and hardwood a total loss. SERVPRO showed up ASAP with a team and went to town on the house. They are efficient and professional. They are experienced in working with insurance. Highly recommend.

Unfortunately, I was the victim of a bad flood. Like Ghostbusters (cue Ray Parker Jr.), SERVPRO came out quickly and setup their vacuums and fans. I was dry and she was too. Good, professional, efficient, pragmatic staff.